FAQ – Everything You Need to Know
Do You Take Custom/Bulk Orders?
Yes! If you have any inquiries about a custom order or a product that is not listed in our shop, please fill in your Custom Order Form or contact us at hello@adrytegifts.store, and we will get back to you within 24-48 hours.
What is Turnaround Time?
Turnaround time for all listed items is 3-6 business days (that is the time that it takes for them to leave the shop, shipping time is calculated at checkout). The turnaround time for all custom/bulk orders will be discussed via email before processing the order.
Do you have express orders?
Our speed service is one of the attributes that distinguishes us from the eyes of our customers for every order. Nonetheless, we recognize that urgent situations may arise; therefore, depending on the product and quantity, we are prepared to accept express orders for an additional fee. Do you require an urgent order? Please contact us.
Returns, Exchanges and Cancellations
All our products are personalized and made to order. Due to the nature of these products, all sales are final and non-refundable, but if you have any problem with your order, please contact us within a timely manner so we can better assist you.
Are the gifts decorated as a present?
Yes, our single orders are decorated with a nice simple present at no extra cost. For bulk or custom orders, we can provide additional gift wrapping at an extra charge.
Can I customize your products with different text or designs?
Absolutely yes! Fill in the Custom Order Request, or contact us to see more design options.
I know what my recipient loves, but I don’t know how to personalize the gift. Can you design something special?
Yes! Just tell us the type of event or what the recipient loves, and we’ll be happy to create a unique design for you.
How much does engraving cost?
The price depends on several factors, such as the product style, order quantity, and number of engravings. Fill out the Custom Order Request for a free quote.
Is there a minimum order quantity?
No, we happily accept both single and bulk orders. Every customer is important to us.
Do you offer free pickup in Houston, TX?
We are located in The Woodlands, TX. You are welcome to pick up your products at our location. More information will be provided upon order placement.
Do you ship internationally?
No, we currently ship only within the USA.
Can I get my company logo printed on the products?
Absolutely! We specialize in printing company logos on tumblers and most of our products, making them ideal for promotional events, corporate gifts, and employee recognition.
Can I get a photo engraved on the products?
Yes! Before placing your order, contact us for details.
How do I send my artwork, logo, or design?
After placing your order, please email your design to hello@adrytegifts.store or submit it via the Custom Order Request form.
Can I get a sample before placing a large order?
Yes! We offer sample products so you can review quality before committing to a large order. Contact us via the Custom Order Request form for details.
Why Are Custom Drinkware Samples Popular Gifts & Giveaways?
Custom tumblers have become increasingly sought-after as gifts and giveaways. A recent study done in 2023 by Advertising Specialty Institution (ASI) underscores their effectiveness. These personalized drinkware items can generate up to 3,162 impressions over their lifetime, ensuring that a business or event remains top-of-mind long after receiving the drinkware.
What are the Benefits of Custom Drinkware Samples for Business?
- Brand Visibility: Custom Drinkware can generate up to 3,162 impressions over their lifetime.
- Customer Loyalty: 30% of consumers are more likely to engage with a business that gifts them drinkware.
- Cost-Effective Marketing: High return on investment with low cost per impression.
- Long-Term Use: 63% of consumers keep their drinkware for a year or more.
- Eco-Friendly: Reduces disposable cup waste, supporting sustainability.
- Versatile: Perfect for corporate events, trade shows, and employee gifts.
- Personalized Touch: Strengthens brand connection with customers.
- Increased Brand Recall: Frequent use means higher brand recognition.
- Practicality: Functional gifts ensure frequent use and exposure.